Back to home

Privacy statement

Privacy Statement

This privacy statement explains how Haus Bellevue collects, uses, and protects your personal data when you make an enquiry or reservation.

Haus Bellevue is responsible for the processing of personal data as described in this statement.

For any questions, please contact us at: info@hausbellevue.com

Collection of Personal Data

We collect personal data when you:

• Fill out a contact form on our website
  
• Send us an email enquiry
  
• Make a reservation or communicate with us
  
  
  

Purpose of Data Processing

We use your personal data for the following purposes:

• Communication regarding your enquiry or reservation
  
• Processing and managing your booking
  
• Registering guests with local authorities (legal obligation)
  
• Issuing the Lungau Card (where applicable)
  
• Providing and improving our services
  
  
  

Legal Basis for Processing

We process your data based on:

• Legal obligation (guest registration with authorities)
  
• Contractual necessity (processing your reservation)
  
• Legitimate interest (providing good service and managing guest needs)
  
• Consent (for marketing communications, where applicable)
  
  
  

Categories of Personal Data

Primary data (required):

• First name and surname
  
• Date of birth
• Address

This data is required for legal guest registration and issuing the Lungau Card.

Secondary data (optional):

• Telephone number
  
• Email address
  
• Special requests or preferences
  

This information is used only to improve your stay and service experience.

Data Sharing

We do not share your personal data with third parties, except:

• Local authorities (as required by law for guest registration)
  
• Tourist board (for Lungau Card processing)
  
  
  

Data Retention

We retain personal data only as long as necessary:

• For legal obligations (e.g. guest registration requirements)
  
• For administrative and accounting purposes
  

After this period, your data will be securely deleted.

Your Rights

You have the right to:

• Access your personal data
  
• Request correction of incorrect data
  
• Request deletion of your data
  
• Restrict or object to processing
  
• Request transfer of your data (data portability)
  

To exercise your rights, please contact us via email.

Marketing Communication

We will only use your contact details for marketing purposes (such as special offers or seasonal updates) if you have given explicit consent. You can withdraw this consent at any time.

Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorized access.

Cookies

Our website may use cookies to improve user experience and website functionality. You can manage your cookie preferences through your browser settings.

Contact

If you have any questions or complaints about how we handle your data, please contact us at: info@hausbellevue.com